TutorialPro/Elite ~10 min

Grow your Google reviews automatically

Goal: Every guest who actually shows up gets a polite, personal review request — on autopilot.

What you’ll need

A Pro or Elite plan, your Google review link, and WhatsApp connected (optional but recommended).

Step by step

  1. 1

    Open Dashboard → Menu, enable Show WiFi & Socials, and paste your Google review link (this also puts it on your QR page). Save.

  2. 2

    Open Dashboard → Workflows and click Add Workflow; name it “Review request”.

  3. 3

    On the Trigger node, choose the event guest_showedup.

  4. 4

    Add a Delay block: relative to reservation, direction after, value 2 hours — the request arrives after dinner, not during dessert.

  5. 5

    Add an Email block and select the guest_showedup_client template — the built-in thank-you with a review request.

  6. 6

    Optionally add an Action (WhatsApp) block too: “Thank you for visiting [Restaurant], [Nom]! If you enjoyed your evening, would you leave us a quick review? [Lien_Avis]”

  7. 7

    Save, toggle Enabled.

  8. 8

    Make it fire: after each service, mark attended reservations as Showed up in Dashboard → Reservations — RestoWeb shows you which workflows will trigger before you confirm.

The result

Only real, happy visitors get asked — no-shows never do — so review volume grows steadily and authentically, without your team lifting a finger.

Try it inside your free 14-day trial

Set it up once and it works every service after.