Automations
No-shows hate reminders. Send them automatically.
Confirmations, WhatsApp reminders before service, review requests after — built once in a visual editor, running forever. No code, no extra staff hours.
14 day free trial
No-show flow
Booking confirmed
Instant · WhatsApp + email
Reminder
2 hours before service
Review request
3 hours after visit
An empty booked table is the most expensive table in the room.
A no-show four-top on a Saturday isn’t a small annoyance — it’s food prepped, staff scheduled, and guests you turned away, for revenue that never arrives. If your average table brings, say, €80–120, a handful of no-shows a week quietly erases a real slice of your month. (Illustrative — count last month’s; you’ll wince.)
The fix is boringly well-known: confirm every booking, remind every guest before service, make cancelling easy. The problem is nobody has time to do that manually, every day, without fail.
That’s exactly what software is for.
Set it up once. It runs every service.
Build your flow visually.
Drag blocks onto a canvas: send a message, wait, check a condition. A classic no-show flow takes minutes: booking received → confirmation → reminder 2 hours before → thank-you and review link 3 hours after.
Messages personalize themselves.
Templates fill in each guest’s name, date, time, and party size automatically — every guest gets a personal message; nobody types one. WhatsApp and email both supported.
Every booking triggers it.
Website, booking widget, or phone bookings entered by staff — every reservation runs your flows automatically, and every message is logged on the guest’s CRM timeline.
Your best front-of-house habits, automated
WhatsApp messages guests actually read
Confirmations and reminders where your guests already live — not buried in a promotions tab.
Reminders timed to the reservation
“2 hours before” or “1 day before” — you choose; the system calculates it per booking, every time.
Automatic review requests
After a completed visit, guests get a warm thank-you with your review link — asked at the moment they’re happiest.
No-show follow-ups
A polite “we missed you” that recovers relationships and often wins the rebooking.
Smart conditions
Branch by party size, time until the reservation, or whether the guest has a phone or email.
Owner alerts, your way
Get a WhatsApp ping with full details for every new booking — or only the ones that need your eyes.
Email templates included
Confirmation, cancellation, no-show, and review-request emails, professionally written and branded.
Everything logged
Every message is saved to the guest’s timeline, so you always know what was sent, and when.
“My staff already confirms bookings by phone.”
And it works — when service is quiet, when nobody’s off sick, when the list gets finished. Manual confirmation is a great habit with terrible reliability, and it swallows staff hours you’re paying for. (Some platforms’ “solution” is charging deposits — which protects the platform and annoys your guests.)
Automation isn’t about replacing warmth; it’s about never missing. Every guest confirmed, every reminder on time, every review requested — on your busiest Saturday exactly like a slow Tuesday. Your team gets those hours back for the room.
And because it’s one platform, there’s nothing to wire together: bookings from your website trigger flows instantly, and every message enriches your guest CRM. Automations are included on the Pro plan — see pricing.
Build your first no-show flow in five minutes.
Confirmation → reminder → review request. Then never think about it again.
14 day free trial
Frequently asked questions
How do restaurants reduce no-shows?
The proven levers are simple: confirm every booking immediately, remind guests shortly before their reservation, and make cancelling effortless so a no-show becomes a freed table instead. RestoWeb automates all three — confirmations on booking, WhatsApp/email reminders at the timing you choose, and clean cancellation handling.
Can I send WhatsApp reminders to guests automatically?
Yes. Connect WhatsApp to RestoWeb and your flows can send personalized WhatsApp messages — confirmations, reminders before the reservation, thank-yous after. Each message automatically includes the guest’s name, date, time, and party size.
When should a reservation reminder be sent?
You decide per flow — common choices are the day before for dinner bookings, or 2–3 hours before for same-week bookings. Timing is set relative to each reservation, so it adjusts automatically for every guest. You can even skip reminders for last-minute bookings.
How do I get more Google reviews for my restaurant?
Ask at the right moment. RestoWeb sends an automatic thank-you a few hours after a guest’s visit with a direct link to your review page — when the meal is a fresh, happy memory. Consistent asking is how good restaurants make their rating reflect reality.
Do I need technical skills to set up automations?
No. Flows are built in a visual editor — drag a message block, a delay, a condition, and connect them. If you can sketch “booking → reminder → thank you” on paper, you can build it. Templates and prewritten emails get you started in minutes.
What happens when someone books by phone?
The same automations run. When staff enter a phone booking into the dashboard, that guest gets the identical confirmation and reminder treatment as an online booking — one standard of service for every reservation.
Every guest confirmed. Every table reminded.
Set it up once tonight — it works every service after. Start your 14 day free trial.
14 day free trial
Everything works better together
RestoWeb is one platform, not five tools taped together. Every feature feeds the next.