Help Center

1. 1Go to the signup page and pick your language (English, French, Spanish or Portuguese) at the top right.
2. 2Enter your name, email, a password (6+ characters), your restaurant name and your phone number, accept the terms, and click Continue. You can also start with Sign up with Google.
3. 3Choose your restaurant’s web address (e.g., le-petit-bistro) — RestoWeb suggests one from your name and confirms availability live (“Available at le-petit-bistro.rezto.co”) — then add your street address.
4. 4Select your dining areas (Inside, Patio, Garden, VIP…) — pick at least one.
5. 5Set your service hours for each day; use Apply Monday to All to copy hours across the week, or tick Closed on days off.
6. 6Enter your table count and total capacity — RestoWeb uses these to pre-build your floor plan.
7. 7Choose a plan (skip this step if you arrived from the pricing page with a plan selected) and finish. You’ll land in your new dashboard with your website already live at your .rezto.co address.

1. 1Log in to your dashboard — you land on the Overview page with today’s reservations, this week’s bookings and your setup progress.
2. 2Reservations — calendar and list of every booking, with confirm/cancel actions and CSV export.
3. 3CRM — your guest database: profiles, visit history, VIP badges, notes and bulk messaging.
4. 4Menu — categories and dishes, the AI Menu Scanner, and WiFi/social settings for your QR page.
5. 5Website — templates, themes, content, custom pages, domain and tracking codes.
6. 6QR Codes — design, download and print your menu QR codes.
7. 7Tables — floor-plan editor and the Live occupancy view (Pro/Elite).
8. 8Workflows — the visual automation builder and WhatsApp connection (Pro/Elite).
9. 9Settings — general details, team, billing and advanced options. Upgrade — plans and coupons.

1. 1Open Dashboard → Website.
2. 2Click Generate with AI (the magic-wand button).
3. 3Write a short description of your restaurant — cuisine, atmosphere, neighborhood, anything distinctive.
4. 4Choose the mode (Create new, or Edit existing to restyle what you have) and the website language (EN, FR, ES or PT).
5. 5Wait a few seconds while RestoWeb writes your hero, about story, section content and picks matching imagery.
6. 6Review the preview: hero, about and sections. Click Accept to save it, or Edit to load it into the editor and adjust.
7. 7Click Preview to see it live at your .rezto.co address.

Related: restaurant website builder · website launch tutorial.

1. 1Open Dashboard → Website (Design tab).
2. 2Pick a template: Historic Elegance, Roma Editorial, Modern Bistro, Classic Pizzeria, The Atelier or The Oriental. Selection applies immediately.
3. 3Choose a color theme from the dropdown — options vary by template (e.g., Historic Elegance offers classic, italian, organic, warm, ocean and rustic).
4. 4Pick a font style (elegant, modern, cozy…) and toggle Light/Dark mode.
5. 5Edit the hero (title, subtitle, description, image or background video) and the about section (story text + photo).
6. 6Click Save — changes go live on your public site immediately.

1. 1Open Dashboard → Website and switch to the Pages tab.
2. 2Click Add Page and enter a title (e.g., “Private Events”) — the address is created automatically (/private-events).
3. 3Toggle Show Hero section if you want a banner at the top.
4. 4Build the page with blocks: Header, Text, Image, Carousel (multi-image, optional auto-scroll) and Button (custom label + link).
5. 5Drag blocks to reorder; delete any block with its remove button. Changes save automatically.
6. 6Optionally add the page to your site navigation in the Design tab’s navigation links section.

1. 1Open Dashboard → Menu.
2. 2Click Add Category and name it (e.g., “Appetizers”, “Mains”, “Desserts”).
3. 3Inside a category, add items: name, optional description, and price.
4. 4Hover any item to edit or delete it.
5. 5Drag the grip handle to reorder items within a category, or reorder whole categories.
6. 6Click Save — your website menu page and QR menu update immediately.

1. 1Open Dashboard → Menu and click Scan Menu with AI (camera icon). On Free/Essentiel plans you’ll see an upgrade prompt — the scanner is a Pro/Elite feature.
2. 2On desktop, pick a photo file; on mobile, choose Take Photo or Select from Library.
3. 3Wait a few seconds while the AI reads categories, dish names, descriptions and prices from the image.
4. 4Review the preview table of everything it found.
5. 5Choose Merge with current menu or Replace, then confirm.
6. 6Fine-tune anything by hand afterwards — items behave exactly like manually added ones.

1. 1Open Dashboard → QR Codes.
2. 2Pick a style in Templates, then set your Colors (background, primary, accent).
3. 3Choose a dot Pattern (square, dots, rounded) and corner-eye style.
4. 4Add your Logo to the center (optional background circle behind it) and pick a Frame if you want one.
5. 5Edit the caption text (default “SCAN FOR MENU”) and choose a print size (15, 20 or 30 cm).
6. 6Watch the live preview update, then click Download QR Code (PNG) or Print QR Code.
7. 7Your design is saved automatically, so you can come back and reprint anytime.

Related: QR code menu · paper menu to QR tutorial.

1. 1Open Dashboard → Menu.
2. 2Enable the Show WiFi & Socials on QR Code toggle.
3. 3Enter your WiFi network name and password.
4. 4Add your Instagram handle, TripAdvisor page and Google review link.
5. 5Click Save — guests who scan your QR now see these alongside the menu.

1. 1Open Dashboard → Reservations — default is the monthly Calendar view; toggle to List for a chronological view.
2. 2Filter by status (pending, confirmed, showed up, no-show) or search by guest name/phone.
3. 3Click a reservation to expand it: phone, email and table assignment details.
4. 4Click Confirm to accept (the guest gets a confirmation email) or Cancel to decline (the guest is notified) — a confirmation modal protects against misclicks.
5. 5After service, mark Showed up or No-show — if automations listen to those events, RestoWeb tells you exactly which will fire before you confirm.
6. 6Use Edit to change details (name, phone, date, time, guests) or Export to download a CSV.

Related: reservation system.

1. 1Open Dashboard → Reservations and click Add Reservation.
2. 2Enter the guest’s name and phone (with country code); email is optional but enables email confirmations.
3. 3Set the party size (1–30), date, and time (times snap to 30-minute intervals).
4. 4If you have automations for new bookings, RestoWeb shows which ones will trigger — confirm to proceed.
5. 5Submit. The reservation is saved as “pending”, and the guest’s CRM profile is created or updated automatically.

1. 1In your dashboard, open Website and go to the widget section (Experience tab).
2. 2Customize the button: text (default “Book a Table”), background color, text color and corner radius. Save.
3. 3Copy the embed snippet — a single <script> tag unique to your restaurant.
4. 4Paste it into your existing site’s HTML where you want the button (works on WordPress, Wix, Squarespace and custom sites).
5. 5Visitors click the button, a booking form opens (name, phone, email, date, time, guests), and submissions land in Dashboard → Reservations — triggering your automations like any other booking.

Related: widget embed tutorial.

1. 1Open Dashboard → Tables (Editor tab).
2. 2Click Add Zone, name it (e.g., “Main Dining”, “Patio”), and pick a color.
3. 3Click Add Table: set a label (“T1”), zone, shape (rectangle/circle), and min/max seats (e.g., 2–4).
4. 4Drag tables into position on the canvas; resize and rotate to match your room.
5. 5For large-party flexibility, set Combinable with on adjacent tables so the engine can merge them.
6. 6Set your default seating duration (120 min) and turnover buffer (15 min) to match how you run service.
7. 7Untick Active on any table that’s out of service.

Related: table management · floor plan tutorial.

1. 1On any reservation in Dashboard → Reservations, click Assign table.
2. 2Choose Auto — RestoWeb picks the best-fitting free table (or an approved combination) for the party size and time window, avoiding conflicts within your turnover buffer.
3. 3Prefer control? Choose Manual and click the table(s) yourself; Move relocates a booking; Free releases the table.
4. 4If nothing fits, the booking is flagged “needs manual” so it never silently falls through.
5. 5Open Dashboard → Tables → Live to see real-time occupancy: green = available, orange = occupied, red = recently freed, gray = out of service.
6. 6Drag the time slider to preview occupancy at any hour — great for planning a busy Saturday.

1. 1Open Dashboard → CRM — every guest appears with name, phone, email, visit count, last visit and VIP status.
2. 2Search by name or phone; sort by visits or last visit date.
3. 3Click a guest to see their full profile: visit history, message timeline (emails and WhatsApp, sent and received) and marketing source.
4. 4Add private notes (“prefers the patio”, “no shellfish”) — visible to your team only.
5. 5VIPs are flagged automatically after 3 visits (crown badge); use Add Contact to enter guests manually (e.g., from an old reservation book).
6. 6Click Download CSV anytime to export your full list.

Related: restaurant CRM.

1. 1Open Dashboard → CRM and click Send Promo Message.
2. 2Choose recipients: all contacts, VIPs only, recent visitors (last 30 days), or a custom filter.
3. 3Pick a template or write your own message.
4. 4Select channels: email, WhatsApp (requires the WhatsApp connection), or both — each guest is reached on the channels they have.
5. 5Check the preview count (“X contacts will receive this message”) and hit Send.
6. 6Every send is logged on each guest’s timeline, so you always know who got what.

Related: fill a slow night tutorial.

1. 1Open Dashboard → Workflows and click Connect WhatsApp.
2. 2In the modal, choose the QR option: a QR code appears on screen.
3. 3On your phone, open WhatsApp and scan the code (the same way you link WhatsApp Web).
4. 4Wait for the green checkmark — “Connected as +33…” confirms the link.
5. 5Your workflows’ WhatsApp blocks are now live; every message sent is logged on the guest’s CRM timeline.
6. 6To disconnect later, click Remove WhatsApp Connection (workflows using WhatsApp will pause sending until you reconnect).

Related: restaurant automations.

1. 1Open Dashboard → Workflows, click Add Workflow and name it (e.g., “Booking Confirmation”).
2. 2On the canvas, configure the Trigger node: choose the event — new booking, booking confirmed, booking cancelled, guest showed up, or guest no-show.
3. 3Drag blocks from the palette: Action (WhatsApp message), Email (ready-made templates like reservation confirmed or review request), Notification (alert to you by email/WhatsApp), Condition (branch on rules like “guests greater than 5”), Delay (wait — including “1 hour before the reservation”).
4. 4Personalize messages with variables: [Nom], [Date], [Heure], [Personnes], [Restaurant], [Lien_Avis].
5. 5Connect the blocks by dragging between their handles; Condition blocks have separate true/false outputs.
6. 6Use Test to dry-run the workflow with sample data — nothing is actually sent.
7. 7Click Save and switch the workflow toggle to Enabled. It now runs automatically on every matching event.

Related: no-show reminder tutorial.

1. 1Open Dashboard → Website and switch to the Domain tab — your current address (e.g., myrestaurant.rezto.co) is shown.
2. 2Enter your domain (e.g., mybistro.com — with or without www).
3. 3At your domain registrar, create the CNAME record shown in the instructions, pointing your domain to RestoWeb.
4. 4Back in the Domain tab, click Verify Custom Domain.
5. 5Watch the status indicator: green check = verified and live; warning = DNS not detected yet.
6. 6If verification fails, wait for DNS propagation (typically 15–60 minutes) and verify again.

1. 1Open Dashboard → Settings and go to the Team tab (owner only).
2. 2Click Add Team Member, enter their email, and choose a role: Manager (runs reservations, CRM, menu, website, workflows — no billing or team access) or Staff (read-only reservations, guests and seating).
3. 3Send the invite — they receive an email with an acceptance link; new users get an account created automatically on acceptance.
4. 4To change a role later, open the member’s row and switch Manager ↔ Staff.
5. 5To revoke access, click Remove and confirm — access ends immediately.
6. 6Use Resend invite if a pending invitation didn’t arrive.

1. 1Open Dashboard → Upgrade — your current plan is shown at the top.
2. 2Compare the plan cards (Free, Essentiel, Pro, Elite) and toggle Monthly/Yearly to see both prices (yearly is discounted).
3. 3On Elite, use the +/− control to add extra restaurant slots beyond the included three (up to 20 extra).
4. 4Click Upgrade to [plan] and complete the secure checkout.
5. 5You’re returned to Settings → Billing; your new features unlock as soon as payment is confirmed, and you’ll get a confirmation email.
6. 6Manage everything later — plan changes, payment method, invoices, cancellation — from Settings → Billing via the customer portal.

Related: compare all plans.

1. 1Reservations: open Dashboard → Reservations, apply any filters you want (date, status), and click Export — you get a CSV with name, phone, email, date, time, guests, status and creation date.
2. 2Guests: open Dashboard → CRM and click Download CSV — name, phone, email, visit count, last visit and VIP status, respecting your current search/sort.
3. 3Open either file in Excel, Numbers or Google Sheets.