Legal

Privacy Policy

Last updated: June 22, 2026

RestoWeb ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, software, subscriptions, and related services ("Service").

By using RestoWeb, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Account information: Name, Email address, Password or authentication details, Account preferences.

Subscription and billing information: Plan type, Subscription status, Billing email, Order ID, Payment status, Billing portal links. Payments are processed by Dodo Payments. We do not store full credit card numbers or complete payment card details on our servers.

Restaurant and customer data: Menus, reservations, customer lists (CRM), feedback, and preferences.

We may process approximate location information you provide, such as city, state, or ZIP code, only to deliver relevant services.

Technical information: IP address, Browser type, Device type, Operating system, Pages visited, Referring URLs, Cookies and similar technologies, Log data and error reports.

Communication information: Support requests, Feedback, Emails or messages you send to us.

2. How We Use Your Information

We use your information to:

  • Provide and operate RestoWeb.
  • Create and manage your account.
  • Save your restaurant settings, menus, and reservations.
  • Send reservation notifications, customer alerts, and product notifications.
  • Process subscriptions and manage billing.
  • Provide customer support.
  • Improve website templates, reservation workflows, and AI-assisted menu scanning.
  • Detect fraud, abuse, technical issues, and security risks.
  • Analyze website and product performance.
  • Comply with legal, tax, payment, and security obligations.

    • 3. Payment Processing

    Payments are handled by Dodo Payments, which acts as a payment provider and Merchant of Record for digital products and SaaS subscriptions. Dodo Payments may process personal and payment information to complete purchases, manage subscriptions, calculate and collect taxes, issue invoices, prevent fraud, handle refunds, and manage payment disputes.

    Your use of Dodo Payments checkout may also be governed by Dodo Payments' own buyer terms, payment terms, and privacy policy.

    4. Cookies and Tracking

    We may use cookies and similar technologies to:

  • Keep you logged in.
  • Remember preferences.
  • Measure website traffic.
  • Understand product usage.
  • Improve performance.
  • Support security and fraud prevention.

    • You can control cookies through your browser settings. Some parts of the Service may not work correctly if cookies are disabled.

    5. AI and Automated Processing

    RestoWeb may use AI-assisted systems to generate website templates, scan printed menus, and automate workflows.

    AI-generated outputs are estimates only and may be inaccurate or incomplete. We do not use AI outputs as a substitute for professional business advice or manual verification of menu details and allergens.

    6. How We Share Information

    We may share limited information with trusted service providers that help us operate the Service, including: Payment processors, Hosting providers, Email delivery providers, Analytics providers, Customer support tools, Security and fraud prevention tools, AI infrastructure providers.

    We do not sell your personal information.

    We may also disclose information if required by law, legal process, fraud prevention, payment disputes, enforcement of our Terms, or protection of our rights, users, and Service.

    7. Data Retention

    We keep personal information only as long as reasonably necessary to provide the Service, manage accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

    If you delete your account, we may still retain limited records where required for billing, legal, fraud prevention, or compliance purposes.

    8. Security

    We use reasonable technical and organizational measures to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security.

    You are responsible for keeping your account password safe.

    9. Your Rights

    Depending on your location, you may have rights to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Object to or restrict certain processing.
  • Request a copy of your data.
  • Withdraw consent where processing is based on consent.

    • To make a privacy request, contact us at support@restowebapp.com.

    10. Email Communications

    We may send you service emails, billing emails, security emails, and reservation and system alerts based on your account activity.

    You can unsubscribe from marketing emails at any time. Some transactional emails, such as billing, security, and account-related messages, may still be sent.

    11. Children's Privacy

    RestoWeb is not intended for children under 18. We do not knowingly collect personal information from children under 18.

    12. International Users

    Your information may be processed in countries different from where you live. By using the Service, you understand that your information may be transferred and processed internationally where our service providers operate.

    13. Third-Party Links and Marketplaces

    RestoWeb may link to third-party platforms, delivery services, or marketplaces. We are not responsible for the privacy practices, content, accuracy, or actions of those third parties.

    14. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the website, email, or account dashboard.

    15. Contact

    For privacy questions or requests, contact:

    RestoWeb

    Email: support@restowebapp.com

    Website: https://www.restowebapp.com